About the Handling of Personal Information

Realize Inc. (hereinafter referred to as “the Company”) recognizes the protection of personal information entrusted to us by our customers through business activities and the internet as a vital and societal role. To appropriately handle, manage, and protect this information, we have established the following privacy policy and endeavor to comply with it.

Regarding the Acquisition and Use of Personal Information

The Company will collect personal information from customers only after explicitly stating the purpose of use and obtaining the customer’s consent, and will use the information solely within the scope of that stated purpose.
The purposes include:

  • Responding to inquiries received through our website’s contact form or via email for support and communication.
  • Contacting customers for reservation and billing verification.
  • Providing customers with information about services and products.
  • Using in a non-identifiable format for analyzing usage patterns and as materials for improving services.
  • Conducting promotional activities.
  • For other purposes specifically communicated to the customer.お客様に別途お知らせした利用目的のため。
  • To address fraudulent activities, we may collect IP addresses nd device information (such as device type, OS, and unique device identifiers) when using the application.

Limitations Based on Purpose of Use

The Company will handle the personal information obtained only within the necessary scope to achieve the specified purpose of use, except in the following cases:

  • When there is consent from the person who made the inquiry to the company.
  • When disclosure or provision is required by law.
  • When it is necessary to protect a person’s life, body, or property, and it is difficult to obtain the consent of the person concerned.
  • When it is necessary to cooperate with national or local public entities or similar bodies in carrying out public affairs, and obtaining the person’s consent could hinder the execution of these affairs.

Disclosure of Personal Information to Third Parties

Except as required by laws such as the Personal Information Protection Law, the Company will not provide personal information to third parties without obtaining the consent of the individual in advance. However, personal information may be provided to external contractors within the necessary scope to carry out our business operations. In such cases, we ensure the security of personal information by entering into appropriate management contracts and strictly supervising the handling of the information.
Additionally, the Company may use Google Analytics provided by Google, Inc. Google may set cookies on your browser or read existing cookies to collect data. In this case, some of your information such as IP address, site visit date and time, and number of visits may be collected by Google, Inc., but will only be used for analyzing usage patterns and improving services. By using our services or website, you are deemed to have consented to the data processing conducted by Google and our company for the methods and purposes described above.

About Disclosure, Correction, and Deletion of Personal Information

Customers who have provided personal information can request at any time that our company disclose their personal information to themselves only. If the disclosed personal information is found to be incorrect, customers can request that our company correct or delete the erroneous information. Upon such requests, our company will promptly make the necessary corrections to the information or carry out the deletion.

About Revisions to the Privacy Policy

The Company may revise this Privacy Policy in order to handle, manage, and protect personal information more appropriately. The revised Privacy Policy will be posted on our website.

Additionally, if you have any questions, concerns, or requests regarding personal privacy, please do not hesitate to contact us. We promise to respond with sincerity.

Contact Information for Inquiries About Personal Information:

Realize Corporation
4-2-15, Jusohonmachi, Yodogawa-ku, Osaka-shi, Osaka 532-0023
TEL 06-6225-8599
Attendant:Noritaka Takioka